This Privacy Policy explains how DMF Services ("we", "us", or "our") collects, uses, stores, and protects your information when you use the DMF Services mobile application (the "App"), a marketplace that lets car dealers list vehicles for sale and lets buyers browse and enquire about those vehicles.
By creating an account or using the App, you agree to the practices described in this policy. If you do not agree, please do not use the App.
1. Information We Collect
a. Information you provide
- Account details: your name, email address, mobile number, and password (your password is stored in a secured, non-readable form and is never visible to us).
- Profile information: your address, city, state, PIN code, company name (for dealers), and an optional profile photo.
- Vehicle listings: if you are a dealer, the vehicle details you enter (brand, model, price, registration, mileage, features, etc.) and the photos you upload for each car.
- Activity data: cars you save to your wishlist and enquiries you make about vehicles.
b. Location information
- With your permission, the App collects your device's precise (GPS) location while the App is in use, so it can sort and show vehicles nearest to you ("sort by distance") and record the location of a car you list.
- Location is used only while you are actively using the App. We do not track your location in the background.
- You can allow or deny location access at any time from your device settings. Denying it only disables distance-based features.
c. Photos and camera
- The App requests access to your photos/media so you can choose and upload a profile picture and vehicle images. We only access the specific images you select.
d. Automatically collected information
- Basic technical data needed to operate the service (for example, authentication tokens and standard server logs). We do not use third-party advertising or tracking SDKs.
2. How We Use Your Information
- To create and manage your account and keep you signed in securely.
- To publish vehicle listings and show them to interested buyers.
- To sort and display vehicles by distance from your current location.
- To let you save vehicles to a wishlist and make enquiries.
- To display a seller's public profile (name, city, and profile photo) alongside their listings so buyers can identify the seller.
- To maintain the security, integrity, and proper functioning of the App.
- To respond to your support requests and communicate important account or service information.
3. How Your Information Is Shared
We do not sell your personal information. Your information is shared only as follows:
- With other users: when you publish a vehicle listing, the listing and your public seller profile (such as your name, city, profile photo, and the vehicle's contact/registration details you provide) are visible to other users of the App.
- With service providers: we host the App's backend, database, and images on Microsoft Azure. Microsoft processes and stores this data on our behalf under its own security and privacy commitments.
- For legal reasons: if required by law, regulation, legal process, or to protect the rights, safety, and security of our users or the public.
4. How We Store and Protect Your Data
- Your data is stored in Microsoft Azure SQL Database, and images are stored in Microsoft Azure Blob Storage.
- All communication between the App and our servers is encrypted in transit using HTTPS/TLS.
- Passwords are stored using secure one-way protection and are never stored or shown in plain text.
- Access to stored data is restricted to authorized operation of the service.
No method of transmission or storage is 100% secure, but we take reasonable measures to protect your information.
5. Data Retention
We keep your personal information for as long as your account is active or as needed to provide the service. When you request deletion of your account, we remove your personal data and listings, except where we are required to retain certain information to comply with legal obligations.
6. Your Rights and Choices
- Access & update: you can view and edit your profile information at any time from within the App (Profile → Edit Profile).
- Location control: you can enable or disable location access from your device settings.
- Account & data deletion: see the section below.
7. Account and Data Deletion
8. Children's Privacy
The App is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Third-Party Services
We use Microsoft Azure (Microsoft Corporation) for cloud hosting, database, and image storage. Your data is subject to Microsoft's applicable security and privacy terms as our data processor. The App does not integrate third-party advertising networks.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may also be communicated within the App. Your continued use of the App after changes take effect means you accept the updated policy.
11. Contact Us
If you have questions or requests regarding this Privacy Policy or your data, contact us at:
- DMF Services
- Email: newdealersfactory@gmail.com